During production, we can provide production schedules, photos or videos of key milestones, inspection information, and shipping progress as agreed by both parties. Online meetings can also be arranged for important milestones.

Please promptly provide the order number, bill of lading or waybill information, and relevant details. We will verify the shipment status with the logistics provider and assist with documentation, tracking, and communication.

We provide remote technical support, installation and commissioning guidance, spare part identification, operating issue analysis, and follow-up upgrade discussions. Specific site service scope is performed according to the project contract or technical agreement.

For standard components suitable for production and transport, samples or trial pieces can be evaluated according to product type, specification, and project requirements.

Sample cost is calculated according to materials, process, dimensions, inspection, and transportation requirements. Whether it can be credited or refunded against a bulk order can be discussed and confirmed for the specific project at the quotation stage.

Yes. Products are manufactured and inspected in accordance with the technical specifications, drawings, and quality requirements confirmed by both parties. The specific quality assurance scope is subject to the contract, quality agreement, and acceptance standards.

Yes. For idlers, pulleys, and other assessable components, samples or trial pieces can be arranged according to actual specifications, sample purpose, and transport conditions.

Monthly supply capacity depends on product type, specification mix, production scheduling, and project complexity. Please provide a detailed product list and quantities; we will confirm available capacity and delivery time based on the current production plan.